Generated $1M annual revenue with a $50K cost saving for a design team within a tech start-up. This was achieved through repositioning roles and workflows, facilitating sales/customer service training and creating tools to communicate the value-add to their clients. 

25% increase in category sales within a quarter for a large retailer. The focus was on connecting the learning, HR and people metrics together with NPS and customer feedback. 

75% staff engagement score for a SME in the tech industry. This result was gained by creating job clarity, implementing work perks and creating avenues for training and development.

96% client retention rate for a tech start-up. This was achieved by working with Account Managers to improve communication, set clear KPIs and incentives for retaining clients and facilitating training to close the gaps.